Kurukshetra is an Autonomous Institute jointly sponsored by Ministry of Tourism, Government of India and Department of Tourism, Government of Haryana. ... Login to see the comments. Bell Desk: The bell desk is located very close to the main entrance of the hotel. Doorpersons – They assist guests upon entering the hotel premises. This platform is created for the Hospitality and Hotel Management students where we are going to provide the Hotel Management Notes (core Subject Notes :- FOOD PRODUCTION, FOOD & BEVERAGE SERVICE, HOUSEKEEPING AND FRONT OFFICE), Sample Question Papers, Research Papers, Project Reports, HM Jobs and HM Training of the students. In no way we assume the authorship of the materials provided on this website. • Maintain accurate roomstatus information and … All Notes Of IHM Hamirpur, Himachal Pradesh MORE YOU READ MORE YOU LEARN ... automatic check-out,free parking, concierge services, and multilingual staff) in addition to an array of personal bathroom items offered by most hotels and motels. M03_WALK1908_05_SE_C03.indd 101 10/22/15 8:17 PM. the concierge. • Provide information about thehotel, surrounding community, and any attractions or events of interest to guests. Note; Things to remember; Front Office, Its Functions and Co ordinations with Various Departments Front office. concierge. • Coordinate guest services. The front office department is the most visible department in a hotel. The functions of the front office are to: • Sell guestrooms, register guests, and assign guestrooms. 2 years ago Dhme Sh. SOP Number: Front Office SOP – 51 Department: Concierge / Bell Desk Date Issued: 14-Aug-2018 Time to Train: 30 Minutes Purpose of this SOP: The first impression that the guest gets from the hotel will last and the hotel needs to make sure that a guest who stays for the first time in the hotel will get all relevant information in an effective way while he is escorted to his room. Concierge Information desk that assists guests for transportation, booking of events outside the hotel. • List the complexities and challenges of the concierge, housekeeping, and security/loss prevention departments. The concierge department is assigned to help the guest during their staying in the hotel and assists them to resolve any sort of problem. Rishabh Vashisht, Student at IHM Pusa New Delhi. They handle the guest luggage from the guest vehicle to the lobby and to guest room GRC Guest Registration Card, which the guest needs to fill in with personal formation at the time of registration. For example the concierge handles their mail, and pass any special request from guest to the front desk or other hotel staffs, … Notes Full Name. The material is intended for educational and personal purposes only. The focal point of activity within the front office is the reception desk. Concierge – Ser es as the guests’ liaiso on both hotel and non-hotel services. 2. 1 year ago YashJariwal. Bell desk: It is a section that is solely responsible for carrying the luggage of guest from lobby area to guest room during check in and guest room to lobby area during check out. BHMCT 1ST YEAR, BHMCT 2ND YEAR, BHMCT … We do not assume any responsibility for the content of the posted material. The Institute of Hotel Management, Catering Technology & Applied Nutrition, Jyotisar, Distt. The notes provided for on this website represent the views of the individual authors of different books and notes and not ours. 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